Finds the replies at your questions
FAQ CENTER
Can I make reservations by phone ?
I made a reservation but I didn't receive the confirmation email, what can I do?
How can I find a hotel?
Is the reservation confirmation immediate?
Where can I visualize my reservations history?
Where can I check my reservation status?
What should I do to book a meeting room?
What is a reservation code and what it's used for?
Does the rates include taxes and services?
Can I make a group reservation?
Can I make reservations by phone ?
I made a reservation but I didn't receive the confirmation email, what can I do?
How can I find a hotel?
Is the reservation confirmation immediate?
Where can I visualize my reservations history?
Where can I check my reservation status?
What should I do to book a meeting room?
What is a reservation code and what it's used for?
Does the rates include taxes and services?
Can I make a group reservation?
How can I extend my stay?
The room rates are per person or per room?
Are discounts available on bookings for long periods?
I have to book more than 10 rooms, what should I do?
I have to stay more than 30 nights, is it possible?
Where do I find the rules for reservation?
Can I change the name on my reservation?
Among the hotel, I don't find my name between the reservations, what should I do?
How can I reduce my stay?
Up to what maximum date is it possible to make a reservation?
Is the parking included in the room rate?
Where are indicated hotel check-in/check-out times?
How can I know if the hotel accepts pets?
Where can I find the hotel email address?
What can I do if you arrive at the hotel in hours out of the maximum period for check-in?
Where are indicated all the Hotel services?
Is breakfast included in the price?
What kind of breakfast the hotel provides?
Where can I view the room details?
Can I ask for an additional bed?
Where can I insert the special request?
Are my requests always confirmed?
How can I do to cancel a reservation?
Where can I find the cancellation terms and conditions?
Are there cancellation fees?
Are the fees applied if the cancellation terms are not respected?
Where can I view if the booking is cancelled?
Can I cancel a booking derived from a special/last minute offer?
Can I pay the booking with cash?
When do I have to pay my booking?
What are the costs for taxes and services?
Why should I provide my credit card number?
Does the hotel ask for an anticipated payment?
Is it possible to use a debit card to guarantee the booking?
Can I make a booking with a credit card of another person?
What can I do if a bigger amount than the written one in the received booking is debited from the card?
The credit card with which I made the booking is no more valid. What should I do?
Which credit cards does the hotel accept?
Is it secure to send my credit card data to Bakuun.com?
What is the cost of the booking?
Can I pay the booking in advance?
To whom are my credit card data transferred?
What instruments are used to avoid cloning of my credit card data?
How can I leave a feedback for a hotel?
Are all reviews published without distinction?
Can I modify a review left earlier?
Is my review published in real time?
Are all the reviews true?
Can Bakuun.com modify the review left by a client?